UX Research
Give your users a voice and create an intuitive experience
What's UX Research?
Design products your users will love
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Explore your users' behavior and needs to create experiences that resonate.
The success of a digital product depends on its ability to meet the needs and motivations of users. UX Research gives you the insights you need to design products that are intuitive and easy to use.
Techniques we use
How we do it
- Customer Journey Map
- User Buyer Persona
- Usability Testing
- Cardsorting
- Blueprint
- Heatmap
- Surveys
- Field Studies & Etnographies
- Benchmark
- Metric Analysis
- Data Analysis
Benefits of UX Research
Results you can get
- Easier-to-use products
- Improved user adoption
- Reduced churn rates
- More efficient and intuitive interfaces
- Long-term cost reduction
- Decisions based on real data
Deliverables
When you work with us
- You receive a research plan tailored to your needs.
- You work closely with our team of experts, who will oversee your research.
- You get the ideal participants for your research.
- You will be kept informed by the team of experts.
- You receive precise recommendations, actionable insights, and next steps after the research.
We Have Answers
Frequently Asked Questions
YOU MAY NEED TO KNOW
Frequently Asked Questions
What are the next steps if I want to work with you on a UX Research project?
You fill out the form, we analyze your case, we contact you by email, we schedule a call and, if there is a match between what you need and what we can offer you, we move forward with the project.
How long does a UX Research project take?
The duration of a UX Research project depends on the scope and complexity. Typically, projects can last between 2 and 8 weeks.
How are participants selected for UX research?
We select participants based on the target user profile for the product. This can include demographic, behavioral, and contextual factors to ensure the study's representativeness.
How long does it take to recruit participants for a UX study?
Recruiting participants generally takes between 1 and 2 weeks, although this can vary depending on the specific user profile we need and the availability of those users in the database or panel.
Can UX/CX research studies be conducted in parallel to shorten timelines?
Yes, we can run several phases of the study in parallel, such as participant recruitment and prototype creation, to shorten the overall time. This depends on the type of research and resource availability.
How much time should be left between iterative UX/CX studies?
For iterative studies, we recommend a minimum period of 4 weeks between each round of research. This allows recommendations to be implemented and improvements to be made before the next iteration.
Insights & Resources
Case Study
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